TGIF?

Spouse opened a bank account after he moved out here, because it provided an online bill-pay service. If you don’t use one of these, it’s fantastic. Rather than giving people your bank account number and allowing them to take out cash when they need it, it requires you go in and pay them either by paper or e-check, through the bank system. You can also set up automatic payments. All in all, a really great tool.

Well, the local bank mails you login and password info separately. It took about a month for mine to show up. When I tried using Spouse’s, back in October, I had a problem getting into the system so I figured I’d just wait until I got my own. So it finally arrived yesterday and I’ve been unable to login to the system. When I called for help, they told me it was my internet connection. This sounded like a load of crap, what with me being able to access EVERY OTHER SITE on the internet – not to mention my OLD bank’s billpay system – but I humored them and called the cable company. Nope. Not them.

I called the bank again this morning and discovered that it’s really frustrating to have more computer experience than the bank tech support. Now she’s calling HER tech support and is supposed to call me back. I informed Spouse last night that we will be getting a new bank TODAY unless they can fix this problem.

I’m not a tech genius by any stretch but I also get annoyed by the cable company’s automated system. I’ve already TRIED these things, or I wouldn’t be CALLING YOU. I understand I’m in the minority, but it’s still aggravating. Luckily Bresnan’s system will give up and kick you to a customer service rep if you just say “agent” two or three times.

In other aggravating factors today, I can’t get the washing machine to work. I suspect its blown a fuse but – looking at the fuse box – I can’t figure out how to tell or how to fix it. So I’m sitting here, doing nothing, waiting for the bank to call me back.

Grrr. What day is it?