1. My calls don’t get dropped.
2. When I call customer service, they HELP.
3. When I called customer service about this phone situation, they didn’t make me do the shit I’d ALREADY done (factory reset, sd card format) but talked me through some other options. And then told me they were sending me NEW PHONE. No hassles, no hoops, no bullshit.
I know there are haters out there but there’s a good reason I’ve been a Verizon customer for 8 years.